When Your Coworkers and Employees Need Support
-John Green, author
In today’s fast-paced business environment, mental health has become a growing concern for both employers and employees. The workplace is often where individuals spend the majority of their waking hours, and it can be a significant source of stress or support during challenging times. When employees or coworkers face hardships, including depression, businesses that prioritize support and understanding not only create a positive work culture but also boost productivity, loyalty, and overall well-being. I recently had my own struggles with depression and learned a lot through the experience. I learned what helped me, how others could support me, and that I am capable of overcoming this challenging experience. I’m writing this blog in the hopes of helping others through hard times.
Why It Matters
Mental health issues, particularly depression, are more common than we think. According to the World Health Organization, depression affects more than 264 million people globally. It’s crucial to recognize that mental health impacts not only the individual but also the workplace. Employees struggling with depression may experience reduced productivity, absenteeism, and a decrease in overall morale. Supporting employees and coworkers during hard times isn’t just about being compassionate—it’s also a smart business decision that fosters resilience and long-term success. But let me be clear, it’s important to be compassionate. When we do what is right, the business benefits, but that isn’t necessarily why we do it. This world needs more care and compassion.
Recognizing the Signs
The first step in supporting employees and coworkers is to recognize the signs that someone may be struggling. While depression and stress manifest differently for everyone, some common indicators include:
- Changes in behavior or performance: A usually punctual employee may start arriving late, or a high performer may see a sudden drop in the quality of their work.
- Withdrawal or isolation: Someone who is typically social may begin avoiding team activities, meetings, or even simple conversations.
- Increased absenteeism: Frequent sick days or unplanned time off can be a sign that an employee is dealing with more than just physical health issues.
- Irritability or mood swings: If a coworker becomes easily frustrated or exhibits emotional responses that are out of character, they may be struggling.
It’s important to approach any signs with sensitivity and understanding. Avoid making assumptions or judgments and instead focus on creating an environment where employees feel safe discussing their concerns.
Creating a Supportive Environment
Creating a workplace culture that supports mental health requires a proactive approach. Here are some strategies businesses can implement:
- Open Communication Channels: Encourage an open-door policy where employees feel comfortable discussing their challenges. Ensure that conversations about mental health are normalized and free from stigma. Leaders should model this behavior by being transparent about their own experiences and encouraging others to do the same. In an effort to model this recommendation, I have written a blog detailing my own journey through depression that you can read here.
- Provide Access to Resources: Offering access to mental health resources, such as Employee Assistance Programs (EAPs), counseling services, or wellness programs, can be invaluable. Ensure that employees know these resources are available and that seeking help is encouraged. I have personal taken advantage of EAPs and wellness programs. They were a lifeline in that time of my life.
- Training and Awareness: Equip managers and supervisors with the training they need to recognize signs of depression and how to respond appropriately. Mental health awareness training can help break down stigmas and provide employees with the knowledge they need to support their peers.
- Flexibility and Accommodation: Offering flexible work hours, remote work options, or the ability to take mental health days can make a significant difference. Being understanding of an employee’s need for time off or adjusted duties during difficult periods can help them recover more quickly and return to full productivity.
- Foster Connection: A sense of belonging is essential for mental well-being. Encourage team-building activities, mentorship programs, and regular check-ins to help employees feel connected to their coworkers. Sometimes, just knowing that someone cares can be a powerful support.
How to Approach a Struggling Coworker
If you notice a coworker struggling, it can be difficult to know how to approach them. Here are some tips for offering support:
- Be compassionate and non-judgmental: Approach your coworker with kindness and empathy. Avoid making assumptions about what they may be going through and offer a listening ear without judgment.
- Offer help, not solutions: Instead of trying to fix their problems, offer support by asking how you can help. Sometimes, just being there and showing that you care is more important than offering advice.
- Respect their privacy: If your coworker isn’t ready to talk about their challenges, respect their boundaries. Let them know you’re available when they’re ready, but don’t pressure them to share more than they’re comfortable with.
Leadership’s Role in Supporting Employees
Leaders play a crucial role in setting the tone for mental health support in the workplace. By prioritizing mental health, showing empathy, and leading by example, business leaders can create an environment where employees feel safe and supported. Some key actions include:
- Lead with empathy: Understand that your employees are people first. Show compassion, actively listen, and be flexible in your approach.
- Promote work-life balance: Encourage your team to take breaks, set boundaries, and prioritize their well-being. When leaders model a healthy work-life balance, it gives employees permission to do the same.
- Celebrate progress and resilience: Acknowledge and celebrate the efforts of employees who are working through difficult times. Recognizing their resilience can boost morale and show them that their contributions are valued.
The Benefits of a Supportive Workplace
When businesses invest in supporting their employees through hard times, the benefits are far-reaching. A supportive workplace leads to:
- Improved productivity: Employees who feel supported are more likely to be engaged and productive, even during challenging times.
- Reduced turnover: When employees feel valued and supported, they are more likely to stay with the company long-term.
- Enhanced reputation: Companies known for their compassionate approach to employee well-being are more attractive to top talent and customers alike.
Ultimately, supporting employees and coworkers through hard times and depression is not just about responding to crises—it’s about creating a culture of care, empathy, and resilience. By prioritizing mental health in the workplace, businesses can foster an environment where everyone can thrive, even in the face of adversity.